How can we help?
Get the help you need with CookieSeal cookie consent management, compliance guides, and technical documentation.
Popular searches: GDPR setup, WordPress installation, cookie categories, billing
Quick Links
Getting Started
New to CookieSeal? Start here
Installation Guide
Add CookieSeal to your website
GDPR Guide
European compliance requirements
DPDPA Guide
India privacy law compliance
Billing
Plans, payments, and upgrades
API Docs
Developer integration guide
Knowledge Base
Comprehensive guides and tutorials organized by category
Setup
Installation, configuration, and getting started
Compliance
GDPR, DPDPA, CCPA compliance guides
Billing
Plans, payments, and subscription management
Technical
API, troubleshooting, and advanced features
Integrations
Connect with analytics, marketing tools, and CMSs
Frequently Asked Questions
Quick answers to common questions about CookieSeal
How quickly can I get CookieSeal running on my website?
Implementation typically takes 5-10 minutes. Simply add your domain, customize your banner settings, and paste our script tag into your website's header.
Which privacy laws does CookieSeal help with?
CookieSeal helps you comply with GDPR (EU), UK GDPR, CCPA (California), India's DPDPA 2023, UAE PDPL, and other major privacy regulations.
Is there really a free plan? What's the catch?
Yes! Our Free plan is genuinely free for 1 website with 1,000 consents per month. It includes CookieSeal branding. No hidden fees, no time limits.
How does the CookieSeal script affect my website performance?
Our script is optimized for performance - under 30KB gzipped and loads asynchronously. It won't slow down your website.
Will CookieSeal work with my CMS (WordPress, Shopify, etc.)?
Yes! CookieSeal works with any website that allows custom JavaScript - WordPress, Shopify, Wix, Squarespace, custom sites, and more.
What data does CookieSeal collect about my website visitors?
We collect minimal data: hashed IP addresses (SHA-256, non-reversible), consent choices, timestamps, and browser information. We do NOT collect names, emails, or PII.
How fast is your support response time?
We typically respond within 24 hours during business hours (Monday-Friday, 9 AM - 6 PM IST). Business plan customers get priority support.
Can I get a refund if CookieSeal doesn't work for me?
Yes! We offer a 7-day money-back guarantee for Pro plan and 14-day guarantee for Business plan. See our refund policy for full details.
Contact Support
General Support
Questions about features, billing, or getting started? Our support team is ready to help.
[email protected]Privacy & Legal
Data protection questions, GDPR compliance, DPA requests, or privacy concerns.
[email protected]Sales & Enterprise
Considering CookieSeal for your business? Need custom features or volume pricing?
[email protected]Support Hours & Response Times
Business Hours
Monday - Friday, 9:00 AM - 6:00 PM IST
Response Times
Standard: Within 24 hours
Business Plan: Priority support
Additional Resources
Status Page
Check the current status of CookieSeal services and any ongoing maintenance.
View Status Page →Live Chat
Get instant help during business hours. Available for Business plan customers.
Ready to Get Started?
Don't wait for compliance issues to arise. Start protecting your visitors' privacy today.